Victoria User Guides

Austin Health Registration Authorisation form

Austin Health Registration Authorisation form

Transferring a Waitlisted Client to Another Region

This document provides some guidance for the processing of waitlisted clients that have moved to a different region.

eWaitlist Protocols Document

This document has been developed for the Electronic Waitlist (eWaitlist) and Package Providers of the following packages: Community Aged Care Packages (CACPs), Extended Aged Care at Home (EACH) packages, and Extended Aged Care at Home Dementia (EACHD).

Quick Guide for Sending Referrals

A two page quick reference guide for aiding in the process of sending referrals.

eReferral System Manual

This is a beginner's guide to using the eReferral System

Waitlist User Guide

This is a comprehensive beginners guide to the Electronic Waitlist System.

Sending an eReferral via PKI email

Instructions for sending a PKI email via the eReferral system

eReferral Coordination User Guide

Guide for users who allocate referrals to individuals or teams within their service. 

Creating Reports in the eReferral System

Guide for generating Reports. Some managers may have report level access only, but all users have access to create reports.

Receiving an RDNS Referral

Instructions for processing a received RDNS Referral

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