S2S Plus - Service Record System

» S2Splus is a client management system that is a flexible online application designed specifically for the community services sector.
» S2Splus will improve the quality & efficiency of service delivery by helping you manage client information and activities.
» S2Splus is highly configurable and can be tailored to suit your organisation’s needs.
» S2Splus can be implemented across multiple services who share a common client base.
» S2Splus allows the extraction of data to meet Government reporting requirements and has been accredited for electronic submission of the SAAP NDCA data return.
» S2Splus is able to facilitate eReferral and service coordination

Client information

» Create relationships between clients, to allow family groups to be managed as a whole.
» Assign key workers to clients and track case loads.
» Create and save case notes to comply with record keeping requirements.

Navigation

» Use tabs to access all information within a page.
» Navigate to recently accessed clients with one click.
» View at a glance all cases due for review or awaiting action.
» Find clients by their primary names or their alias.

Program management

» Create profiles which collect specific information required by your service.
» Generate reports to help manage service delivery or provide information to stakeholders.
» Maintain waiting lists for your services.
» Merge client information into standard letters or forms.

Service coordination

» Share information with other services using SRS.
» Simultaneously record group activities against multiple clients, saving data entry time.
» Record alerts against clients so your service can respond to critical events

Reporting and outcome measures

» Generate a variety of generic aggregate reports.
» Submit quarterly SAAP NDCA and CSTDA electronic returns.

Information security

» 128bit SSL transmission for all information between client and server.
» Role based permissions for information access.
» Restrictions on ability to delete core client information.
» Daily back up of data.